How do I redeem a gift card/voucher?

If your e-gift voucher starts with GXXXXXX-XXX-XXXXXX then you can redeem using the online booking system during the payment stage. 

For other gift vouchers purchased in store (and stamped), you’ll need to contact us and quote the voucher number.

Why are no sessions showing?

We have moved to a mobile operation and are only able to run ad-hoc sessions where staffing, equipment and venue hire permits. We will advertise any new sessions slots on our homepage and social media sites when they are known.


When selecting an Ubisoft session, please ensure that you have the appropriate number of players for the experience. You may be contacted if you have chosen a number of players which is not supported. Dagger of Time is the only one who can support 3 players.

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